At McDavidHockeyMerch, we strive to make your shopping experience as convenient and seamless as possible. Whether you’re ordering from across town or across the globe, we offer reliable shipping and pickup options to suit your needs.
1. Domestic Shipping (Canada)
We offer fast and affordable shipping options across Canada. All orders are processed within 1-2 business days and typically arrive within 3-7 business days, depending on your location. Shipping costs are calculated at checkout based on your order’s weight and destination. We use trusted carriers such as Canada Post, Purolator, and FedEx to ensure your package arrives safely and on time.
2. International Shipping
We proudly ship worldwide, so no matter where you are, you can get your hands on exclusive Connor McDavid merchandise. International orders are processed within 1-2 business days and usually arrive within 7-14 business days, depending on the destination country. Please note that international shipping costs and delivery times vary based on your location. Additional customs fees or taxes may apply, depending on your country’s regulations.
3. Shipping Rates
Shipping rates are calculated based on the total weight of your order and your shipping address. You can view the estimated shipping cost during checkout before completing your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment and know when to expect delivery.
5. Shipping Policy
Please ensure that all shipping information is correct when placing your order. McDavidHockeyMerch is not responsible for orders that are lost or delayed due to incorrect shipping information provided by the customer. If you encounter any issues with your shipment, please contact our customer service team for assistance.
1. Local Pickup
For customers located in the Québec area, we offer a convenient local pickup option. This allows you to save on shipping costs and get your items faster. Once your order is ready, you will receive an email notification with instructions on how to pick up your items. Pickup is available during our business hours at 3705, Chemin River, J8L 1J8, Québec, Canada.
2. Pickup Instructions
When arriving at the pickup location, please bring a copy of your order confirmation email and a valid ID. Our team will have your order ready for you to collect.
3. Pickup Times
Local pickup is available Monday to Friday from 9:00 AM to 5:00 PM. Please ensure you pick up your order within 7 business days after receiving the pickup notification.
