Welcome to the McDavidHockeyMerch FAQ page! Here, we’ve compiled answers to some of the most common questions our customers ask. If you don’t find the information you’re looking for, please feel free to contact our customer service team.
To place an order, simply browse our selection of Connor McDavid merchandise, add the items you wish to purchase to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order, including entering your shipping information and payment details. You’ll receive a confirmation email once your order is successfully placed.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted to protect your information.
Yes! Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website and monitor its delivery progress.
We offer both domestic (within Canada) and international shipping. Shipping options and rates vary based on your location and the weight of your order. For more detailed information, please visit our Shipping and Pickup page.
For domestic orders within Canada, delivery typically takes 3-7 business days. International orders usually arrive within 7-14 business days. Please note that delivery times may vary depending on your location and any potential customs processing delays.
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return most items within 30 days of delivery for a refund or exchange. Please ensure that the items are in their original condition, unused, and with all tags attached. For more details, please check our Return Policy page.
To return an item, please contact our customer service team with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to send the item back to us. Once we receive the returned item, we will process your refund or exchange.
Yes, we offer digital gift cards in various denominations. Our gift cards make the perfect gift for any Connor McDavid fan! You can purchase a gift card directly from our website, and it will be emailed to the recipient.
We process orders quickly to ensure timely delivery, so changes or cancellations may not be possible after an order has been placed. If you need to make a change or cancel your order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.
