Privacy Policy

At McDavidHockeyMerch, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details. We collect this information when you place an order, create an account, or sign up for our newsletter.
Browsing Information: We collect data about your interactions with our website, such as your IP address, browser type, device information, pages visited, and the time spent on our site. This information helps us improve your browsing experience and optimize our services.
Order History: We keep records of your purchase history, including items ordered, order dates, and transaction details, to provide better customer service and support.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery.
Customer Support: To provide assistance and respond to your inquiries, returns, or complaints.
Marketing: To send you promotional emails, special offers, and updates about our products. You can opt out of marketing communications at any time.
Personalization: To customize your shopping experience, including displaying relevant products and offers based on your browsing history and preferences.
Improvement of Services: To analyze website usage, improve our products, and enhance the overall customer experience.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technologies to protect your payment information during transactions.
Access Controls: We restrict access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your data.
Regular Security Audits: We regularly review and update our security practices to ensure your information remains secure.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

Service Providers: We work with third-party service providers who assist with payment processing, order fulfillment, shipping, and marketing. These partners are required to protect your information and use it only for the services they provide on our behalf.
Legal Compliance: We may disclose your information if required by law, such as in response to a court order or legal process.

Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.
Update Your Information: Correct or update any inaccurate or incomplete information.
Delete Your Information: Request the deletion of your personal information, subject to legal requirements or legitimate business purposes.
Opt-Out of Marketing: Unsubscribe from marketing communications by following the instructions in the emails you receive or by contacting us directly.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and provide relevant content. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our customer service team. We are here to help and ensure that your privacy is respected.